In the know

The Value of Personal Service

The Value of Personal Service

A few weeks back, I had the experience of shopping …

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Motivated by “how little they can do”

Motivated by “how little they can do”

As a father of a 12 year old, I am …

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Sales vs. Marketing (Sales Series Part 1)

Sales vs. Marketing (Sales Series Part 1)

A long time ago, when I was first starting my …

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Increased positivity = reduced stress

Increased positivity = reduced stress

If you watch the news lately you would think that …

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Building your message

Building your message

Here’s a quick tip for small businesses…
Don’t tell me what …

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The US Government has a branding problem – and here’s why

The US Government has a branding problem – and here’s why

There has been a lot said about what’s going on …

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Examining the Customer User Experience

Examining the Customer User Experience

You know how sometimes you get a bee in your …

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When mistakes become opportunities

When mistakes become opportunities

When I was just starting my career I did event …

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Don’t become “one of them”

Don’t become “one of them”

Think of this…
There are lots of competitors in your industry.
Before …

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Tell me why – not what

Tell me why – not what

Take a look at most company websites. In fact, take …